TeamViewer gives sales agents more muscle in the field
Released on: October 9, 2008, 10:23 am
Press Release Author: Tanya Otis
Industry: Software
Press Release Summary: Desktop sharing software provides sales agents with the tools they need to tackle remote customers
Press Release Body: Uhingen, Germany, October 9th 2008 - TeamViewer GmbH, a leading provider of solutions for online communication and collaboration, enables easy desktop sharing for sales agents working in the field.
TeamViewer solutions are designed to facilitate instant information sharing and support. When used by a sales team, agents remain in close contact with their headquarters and client base.
Easy to use, TeamViewer connects computers, via the Internet, to establish fast and secure communication. Advanced encryption, combined with protection against brute force attacks, ensures TeamViewer solutions operate with the highest security standards.
Presentation software
The TeamViewer presentation function allows sales agents to accurately present information to their partner when face-to-face meetings are not possible.
When the presentation function is selected, TeamViewer users display their computer screen on their partner's computer. Both the presenter and the partner are able to view a document simultaneously, creating an ideal backdrop for a telephone sales pitch. With charts, graphs and diagrams shared between both partners, sales agents are able to go over information with clients or prospects, regardless of their location.
Host module
Once a secure user ID and password is set, the host module runs in the background of a distant, unattended computer and allows the user to get onto that computer at anytime. This application empowers sales agents with complete, round the clock access to their office computer. While working in the field, sales agents are able to access information at their convenience.
Remote support
From IT issues to internal software problems, sales agents working in the field often troubleshoot individually, or resolve complications upon their return to company headquarters.
TeamViewer has developed a remote software application that enables support teams to quickly take over computers located anywhere in the world. IT specialists can now jump onto sales agents computers and work out technical issues easily and effectively.
With the remote support software, reboot is now possible, and technicians are able to update software or servers without losing the remote connection. This increased technical support allows sales agents to concentrate on relationship building and outlined targets while the technical team addresses IT issues.
"The trend for companies to centralize, combined with the desire to reach new customers, has created a sales field where agents are responsible for a large and wide spread territory," explains Dr Tilo Rossmanith, Founder and Director of TeamViewer. "With TeamViewer, sales agents can now work more closely with clients, prospects, and head office. This creates a more efficient sales team, translating into a better situation for the company as a whole," finishes Rossmanith.
All TeamViewer software features cross-platform support, and is fully operational on both Windows and Mac systems.
TeamViewer solutions are constantly updated to guarantee fast internal performance. TeamViewer works behind firewalls, enabling information sharing without compromising computer security.
Availability
TeamViewer software is available immediately and can be downloaded at www.teamviewer.com.
Three different license options are available for commercial use, allowing businesses to select the software which best suits their needs.
Premium License, available for 1,399 USD, compiles additional features, an unlimited term and can be installed on as many workstations as needed. Business License, available for 699 USD, features a less inclusive package also offered on an unlimited term. Six Month License, available for 249 USD, provides companies with a six month term of the Business License.
This press release as well as TeamViewer images are available at: http://www.teamviewer.com/presse/20081009.aspx.
About TeamViewer GmbH
TeamViewer GmbH, founded in 2005, is fully focused on the development and distribution of high-end solutions for online communication and collaboration. Available in eight languages, TeamViewer boasts more than 15 million installations in over 50 countries. TeamViewer GmbH is privately held and has been profitable from the first day of operations.
Web Site: http://www.teamviewer.com
Contact Details: Tanya Otis 309 West Creek Circle Open2America 1.403.452.6506 t.otis@open2america.com